Smart Care

Privacy Policy
1. Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the Smart Care App ("App"). By using the App, you consent to the practices described below.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information:
-Name, email address, phone number, and address provided during registration or service bookings.
2.2 Payent Information:
-Details required for secure payments (e.g., credit/debit card information), processed through trusted third-party payment gateways.
2.3 Usage Data:
-Information about how you use the App, such as pages viewed, services booked, and time spent on the App.
2.4 Device Information:
-Device type, operating system, unique identifiers, and IP address for better functionality and troubleshooting.
3. How We Use Your Information
Your data is used to:
-Process and confirm bookings.
-Facilitate payments securely.
-Communicate with you regarding service updates, confirmations, or promotions.
-Improve the functionality and performance of the App.
-Resolve disputes or provide customer support.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
-Service Providers: To complete and deliver the services you booked.
-Payment Gateways: To process transactions securely.
-Legal Authorities: If required to comply with legal obligations or to protect our rights.
5. Data Security
We use industry-standard security measures to protect your data, including encryption and secure servers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
6. Cookies and Tracking Technologies
The App may use cookies or similar technologies to enhance your experience by: -Saving your preferences for future visits.
-Analyzing App usage to improve performance.
-You can disable cookies through your device settings, though this may limit some features of the App.
7. Your Rights
You have the right to: -Access, update, or delete your personal information through the App.
-Opt-out of promotional communications at any time by following the instructions in our emails.
-Request that we stop using your data for specific purposes.
8. Data Retention
We retain your data only as long as necessary to provide our services or comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated via the App or email, and the updated policy will take effect immediately upon posting.
10. Contact Us
For questions about this Privacy Policy or your data, contact us at:
Email: privacy@smartcare.com